Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

• Account information (name, email address, password)
• Social media account connections and authentication tokens
• Marketing content, templates, and assets you create
• AI-generated content and design preferences
• Usage data and analytics
• Device and browser information

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our marketing automation services
• Generate AI-powered content and design recommendations
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent or at your direction
• To social media platforms when you authorize content distribution
• With AI service providers for content generation and optimization
• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and prevent fraud

4. Platform Integration and AI Services

When you connect your social media accounts to Onefeedia, we access and store authentication tokens that allow us to distribute content on your behalf. We use AI services to generate marketing content, design templates, and provide strategic recommendations. We only access the minimum permissions necessary to provide our services.

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may delete your account at any time, and we will delete your personal information within 30 days.

7. Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and personal data
• Opt out of marketing communications
• Request a copy of your data
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this privacy policy, please contact us at:

Email: support@onefeedia.com

Website: https://onefeedia.com